Guidelines and Policies

By registering for a class at Greenwich House Pottery, the student understands and accepts the Pottery's policies and guidelines, which are outlined here. Greenwich House Pottery reserves the right to exclude from programs and activities anyone who fails to abide by the institution's rules and practices.

GUIDELINES:

• Studio Guidelines and all rules of conduct are detailed in the Pottery Handbook, which is also available in the Administration Office.
• A copy of our Clay and Glaze Handbook is available for purchase for $5 in the Administration Office or you may download the Clay and Glaze Handbook for free.

POLICIES:

• REFUNDS: All requests for refunds must be made in writing. Requests must be received by the Administrative Office one week prior to the first day of class to be considered for a full refund. Written requests received less than a week and at least one day prior to the first class will receive a 75 percent refund. Written requests received at least one day prior to the second class will receive a 50 percent refund. After the second day of class no refunds will be issued. Students must call the Education Coordinator to confirm receipt of their written request. All refunds are subject to a $25 administrative fee. Please allow 4-6 weeks for processing.
• TRANSFERS: Transfers to classes of equal value are permitted up to the second week of class.
• MAKE-UP CLASSES: The Pottery will make every effort to provide make-up classes for those missed due to emergency weather closings, however is not responsible for issuing reimbursements or providing make-up classes for those missed due to illnesses, substitute teachers, or other events beyond our control. Alternate make-up classes are not permitted.
• CLASS CANCELLATIONS: Classes with inadequate enrollment will be cancelled. Registered students will be notified as soon as possible and given the opportunity to transfer to another class. In the event that an alternative class can not be chosen a refund will be issued.  Refunds will include the total cost of tuition.
• RETURNED CHECKS: Checks returned due to insufficient funds will be charged a $35 fee; no future checks will be accepted.
• SUMMER WORKSHOP REFUND POLICY: If the reception office is notified in writing three weeks prior to the beginning of the workshop, tuition will be refunded minus a $25 administrative fee. No refunds will be given after that date.
• The Pottery is not liable for damage or loss of ceramic work or personal property.
• All programs are subject to change or cancellation.
• The student agrees, at all times, to indemnify, protect and save harmless Greenwich House, Inc., and Greenwich House Pottery (collectively, "Greenwich House") from and against any and all losses, damages, suits, claims, demands, costs, and charges that Greenwich House may directly or indirectly suffer, sustain or be subjected to, by, or on account of (i) the student's entry upon, occupancy, or use of the Pottery facility; or (ii) the student's conduct in the Pottery facility – whether such losses or damages are sustained by Greenwich House directly, or by other persons or entities (including employees of Greenwich House or any corporations), who may seek to hold Greenwich House liable. This indemnification shall not apply to instances attributable to the gross negligence or willful misconduct of Greenwich House.
• Greenwich House is committed to fostering cultural diversity and has a non-discrimination policy that provides equal opportunity for all members of the community.